Cable services are much more than CATV. VoIP, digital TV or IPTV, gaming services, and PCMM-based applications are all new and exciting developments and services in the cable operator domain. Still, the question of how to leverage these new services into powerful growth engines remains. For the most part, they are used as competitive responses to market pressure.
FTS Leap suite of software solutions offers a fresh perspective and innovative approach that delivers tangible customer and provider value. Through dynamic real-time service management, Leap enables new revenue opportunities. By empowering customers to dynamically self-manage their services, Leap drives improved customer satisfaction and reduced churn.