CRM, Policy Management & Billing Solutions – FTS

Company

Fact Sheet

FTS - Every Event Counts
Overview

FTS (LSE: FTS) is a leading provider of Billing, CRM and Policy Control solutions for communications and content service providers. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction.
FTS deploys its full range of end-to-end, stand-alone and add-on solutions to customers in over 40 countries and has implemented solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations. Serving the evolving needs of both traditional and next generation service providers, the company’s operations comprise four international R&D locations and strategically-located sales support offices worldwide.

Markets

Serving the evolving needs of both traditional and next generation operators, our Leap suite of solution caters to any provider: wireline, wireless, cable, IP, content, MVNO to name a few; enabling real time processing of any event, any service plan, any business rule, over any network. The result: higher provider revenue coupled with higher customer satisfaction and retention.


FTS’ Solutions
  • Converged Prepaid/Postpaid
  • Bill Shock Prevention
  • WiMAX / LTE 
  • MVNO
  • Multi-play
  • VoIP
  • IPTV
  • BillingCentral - Service Bureau
  • Content


FTS’ Products
 
  • Leap™ Billing & CRM

Convergent, flexible BPM-based billing & CRM solution that realizes substantial reductions in OPEX and CAPEX while increasing customer satisfaction and retention

  • Leap Billing


End-to-end billing and customer care solution with a rich feature set and future-proof capabilities to handle any straightforward or multi-play transaction

  • Leap RevChain

Billing & customer care solution, designed to target the specific needs of American markets

  • Leap Interconnect

Entry level interconnect billing solution, designed to target the specific needs of emerging markets

  • Leap Policy Control

A robust, flexible online charging and policy control solution designed to help service providers address the growth in data services. Leap Policy Control gives operators the power to monitor network usage in real time and dynamically manage network resources, applications and the customer experience

  • FTS express™


A scalable and flexible billing and customer care system wrapped in an appliance for WiMAX,LTE, VoIP, ISP, broadband, multi-play, wireless, IPTV and more. FTS express is an all-in-one product for online charging, billing, AAA, balance management, customer care, policy control and interconnect

 

FTS also offers its solutions through a service bureau, allowing providers to outsource their billing needs to the highly experienced hands of the FTS team.

FTS’ Professional Services

  • Business needs analysis and solution configuration
  • Implementation, conversion and integration
  • Training and documentation
  • Testing, roll-out and cut-over
  • After-sales support and maintenance
  • Integrated Call Center Solutions (ICCS) - provides a range of large-scale, versatile, state-of-the-art Call Center business solutions, including implementations and overall operational activities & consulting.

Announced Customers
Following is a list of some of our worldwide customers

  • Paetec Communications, USA
  • Cbeyond Communications, USA
  • Firstcomm, USA
  • Integra Telecom (Eschelon Telecom), USA
  • Intralinks, USA
  • TNS, USA
  • freenet AG, Germany
  • Telenet, Belgium
  • Vodafone, Iceland
  • VOXMobile, Luxembourg 
  • STI - Sampoerna, Indonesia
  • The MTN Group, Africa
  • iBurst, South Africa
  • MobilTel, Bulgaria
  • Velcom (MDC), Belarus
  • ETB, Colombia
  • Camtel, Cameroon
  • Starcomms, Nigeria
  • TelOne, Zimbabwe
  • TTCL, Tanzania
Public Trading

FTS’ shares are listed on the Alternative Investment Market (AIM) of the London Stock Exchange under the symbol FTS. The company was listed in London in August 2005.


Locations

Head Office, Europe
Herzliya, Israel
Tel: +972 9 952 6500
info@fts-soft.com
europe.info@fts-soft.com

USA
Boca Raton, FL
Tel: +1 561 999 8000
us.info@fts-soft.com

South Africa, MEA 
Sandown
Tel: +27 11 322 4200
aftrica.info@fts-soft.com

Bulgaria
Sofia
Tel: +359 2 952 3929
bg.info@fts-soft.com

Russia
Moscow
Tel: +7 495 648 1008
ru.info@fts-soft.com

APAC 
Singapore
Tel: +65 3 106 2311
apac.info@fts-soft.com

 

Contact
- General inquiries: info@fts-soft.com 
- Press: press@fts-soft.com 
- Investors Relations: investors@fts-soft.com


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