 | FTS - Every Event Counts | Overview
FTS is a leading provider of billing, customer care and policy control solutions for communications and content service providers. By analyzing events from a business standpoint rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction.
FTS deploys its full range of end-to-end, stand-alone and add-on solutions to customers in over 40 countries and has implemented solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations. Serving the evolving needs of both traditional and next generation service providers, the company’s operations comprise international R&D locations and strategically-located sales support offices worldwide.
Markets
Serving the evolving needs of both traditional and next generation operators, our Leap suite of solution caters to any provider: wireline, wireless, cable, IP, content, MVNO to name a few; enabling real time processing of any event, any service plan, any business rule, over any network. The result: higher provider revenue coupled with higher customer satisfaction and retention.
FTS’ Solutions
|
|
End-to-end flexible billing and customer care solution with a rich feature set and future-proof capabilities to handle any straightforward or multi-play transaction
|
|
|
Entry level interconnect billing solution, designed to target the specific needs of emerging markets |
|
|
A robust, flexible online charging and policy control solution designed to help service providers address the growth in data services. Leap Policy Control gives operators the power to monitor network usage in real time and dynamically manage network resources, applications and the customer experience |
|
|
A scalable and flexible billing and customer care system wrapped in an appliance for WiMAX, LTE, VoIP, ISP, broadband, multi-play, wireless, IPTV and more. FTS express is an all-in-one product for online charging, billing, AAA, balance management, customer care, policy control and interconnect
|
FTS’ Professional Services
-
Business needs analysis and solution configuration
-
Implementation, conversion and integration
-
Training and documentation
-
Testing, roll-out and cut-over
-
After-sales support and maintenance
-
Integrated Call Center Solutions (ICCS) - provides a range of large-scale, versatile, state-of-the-art Call Center business solutions, including implementations and overall operational activities & consulting.
-
FTS also offers its solutions through a service bureau, allowing providers to outsource their billing needs to the highly experienced hands of the FTS team.
Announced Customers
Following is a list of some of our worldwide customers
-
Paetec Communications, USA
-
Cbeyond Communications, USA
-
Firstcomm, USA
-
Integra Telecom (Eschelon Telecom), USA
-
Intralinks, USA
-
TNS, USA
-
freenet AG, Germany
-
Telenet, Belgium
-
Vodafone, Iceland
-
VOXMobile, Luxembourg
-
STI - Sampoerna, Indonesia
-
iBurst, South Africa
-
MobilTel, Bulgaria
-
Velcom (MDC), Belarus
-
ETB, Colombia
-
Camtel, Cameroon
-
Starcomms, Nigeria
-
TelOne, Zimbabwe
-
TTCL, Tanzania
Locations
|
|
|
|  | Downloads | |  |
|
