Leap™ Billing & CRM is a highly flexible converged billing and CRM solution that offers Communication Service Providers (CSPs) the tools needed to quickly adapt to the dynamic changes in today’s telecom market. Built on the foundation of FTS’ field-proven Business Control and Charging Function (BCCF) technology, and relying on Oracle’s BEA AquaLogic® Business Process Management (BPM) suite, Leap Billing & CRM gives CSPs what they need today at affordable costs while providing a migration path for future growth.
The solution enables nontechnical users to design and implement business rules, products and services on the fly. Leap Billing & CRM’s features a unified catalog that constitutes a single point of reference for all product-related data, from multiple sources into multiple applications. This is invaluable in today’s product and service-rich environments, and ensures faster time to market, reduced CAPEX and OPEX, and constant adherence to the CSP’s business strategies.
Leap Billing & CRM Software Solutions:
Designed as a customer-focused end-to-end solution, Leap Billing & CRM offers the best in business planning, online charging, financial management (the heart of FTS’
Leap Billing), customer relationship management (CRM), and partnership relationship management (PRM). Coupled with the solution’s powerful and flexible order management, case, interaction, sales and campaign management engines (the core of FTS’ Leap CRM), the converged solution goes beyond traditional billing and CRM and ensures a cost effective implementation that caters for virtually all CSPs’ needs.
