Competitive pressure is driving providers to enhance their service offering by delivering multiple services like fixed and mobile voice, video, and data services. Yet, simply taking discrete products and presenting them as a service bundle will not yield the desired customer experience result. Customers expect tangible leverage by buying multiples services from the same provider, for example, cross-product service plans, and cross-promotions.
Compounding the business challenge are the technological hurdles – how to merge different network infrastructures into a homogeneous service offering capable of delivering the desired customer benefits. FTS' policy control
, convergent charging
and billing solutions
target exactly these challenges. Built on our Leap Business Control and Charging Function (BCCF
), our billing solutions ensure a sensible and attainable approach to delivering triple-play or quad-play services today.