What is wireless? On the one hand, yet another access medium; on the other, a highly available, highly valuable infrastructure but also higher cost, and more complicated to deploy in terms of its business model.
LTE, WiMAX, Wi-Fi and other wireless broadband access technologies pose exciting challenges and opportunities to providers. To the naked eye, billing wireless services is a trivial task. Most, if not all providers business models consist of a flat rate charging. However, this approach provisions the same service parameters to all customers regardless of their actual service needs. And what about VoIP over wireless? IPTV? Or other services? Clearly, to succeed, providers must deliver differentiated service levels based on customer value and usage.
FTS wireless billing solutions are all about that – dynamically addressing specific customer needs, enabling providers to deliver dynamic differentiated services that result in increased revenues and higher customer satisfaction.
