Telecom Billing

Built upon FTS’ BCCF technology (Business Control & Charging Function), FTS Billing utilizes the platform’s patented visual Decision Operation Tree (DO Tree™) to design and implement business rules – including rating, prepaid/post-paid convergent services, cross-service promotions, balance management, and more. Users can define new business plans for facilitating the delivery of services, bundled packages and valid market segments seamlessly and on the fly.

FTS Billing’s convergent charging engine is uniquely suited to handle a large volume of online charging transactions with carrier-grade latency, supporting Authorization & Authentication (AA), multiple sessions balance management, and ad-hoc balance allocation.

An event-based engine supported by an event-driven core that triggers all system activities, the event handler processes any event reaching Leap Billing via any method – active mediation, batch files, API call, or web services – to then normalize it to any format that can be processed by the business-rules engine.

The FTS Billing Balance-Management module counts and accumulates any numeric attribute, including currency, volume, duration, number of downloads, number of balance top-ups, and number of failed login attempts. This flexibility supports differentiated service offerings, giving operators free rein to respond to their subscribers’ needs in real time.

FTS Billing supports dynamic guiding by any event attribute. For each type of service, CSPs have the freedom to define unique identifiers for service and user, guiding events to specific types of subscribers. This freedom enables them, for example, to guide voice usage based on IMSI, data-usage based on user ID, and content based on the external ID of a service-delivery platform.

FTS BCCF’s dynamic business-rules engine executes in real time the service rules to which events are guided, including charging, discounting, enforcing credit limits and balance thresholds, allowances, loyalty points, messaging, service provisioning, resource operations, and many more. This affords CSPs the flexibility to widen their scope of revenue-generating services.

An intuitive web-based UI easily supports customer registration, customer details maintenance, and the sale of service packages. Not limited to CSR functions, the customer care module also supports business flows required by MVNOs and is enabled for customer self-care functionality. The FTS Billing customer management is open and can be easily integrated with other CRM or legacy systems.

FTS Billing’s powerful web-based self-care facility that empowers authorized subscribers to check their balances, view financial transactions and invoice images, modify personal details, change billing cycle dates, modify payment methods, change service parameters, and much more. This extraordinary flexibility ensures that subscribers manage their own services according to their preferences, significantly reducing churn.

From payment transfer to tax management, general ledger accounting reports, and more, this powerful module seamlessly administers all monetary/financial transactions.

From straight-ahead voice to complex cross-product packages, FTS Billing’s invoicing module aggregates all customer and partner charges and formats them into invoice layouts defined by customer requirements. Full flexibility is supported for layout, charges aggregation, customer-specific messaging, and invoice delivery methods.

This useful feature helps accomplish a wide array of voucher-related tasks, including the production of prepaid cards for resellers, export vouchers for card production, and voucher usage management.

FTS Billing’s roaming and interconnect features ensure comprehensive support of collection validation, guiding, and charging of mobile roaming records according to the rules outlined in the CSPs agreements with its roaming partners. Furthermore, the solution caters for the key interconnect business processes like collection and import of interconnect usage, flexible charging of transit traffic, aggregation of charges for interconnect partners, and interconnect reconciliation and dispute resolution. All these ensure very smooth operation with interconnect and roaming partners.

How does your network oversee the registration, management and revenue-sharing definitions for partners and resellers? FTS Billing’s intuitive PRM module facilitates these processes, as well as infrastructure sharing and bill consolidation through an accessible web-based module.